Comcast Business Support Community

Voice Mail to email not working

Sometimes when my voicemail picks up a call it will not forward to my email. That is how I check in on messages from a remote location with my cell. I am sitting in my office now and have listened to two messages and yet they did not show up in my email.Is there a way to check this to make sure I h

Would love to, but at this point... no. After spending time yesterday in a live chat session with an agent, and having her fix the settings (now for the third time in two weeks), I'm not about to go in and attempt to change them to capture the error

Voice Mail to email not working

Sometimes when my voicemail picks up a call it will not forward to my email. That is how I check in on messages from a remote location with my cell. I am sitting in my office now and have listened to two messages and yet they did not show up in my email.Is there a way to check this to make sure I h

The voice-mail notification system has been complete GARBAGE for the past TWO WEEKS and I've been told by an agent that it will be at least another week before it might be fixed. They updated the web portal to "make it easier" to maintain/update you

Call History/Download problem

Does anyone else have a problem with downloading call history as a ".XLS" file from the webpage phone portal and opening it in Excel? Do you get an error trying to open the file it generates? More specifically, after logging into your account, select "Phone" under the "Manage Services" menu at the

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