Comcast Business Support Community

Delete and then Delete Forever?

I have an extension that's just a voicemail box, it's not associated with a physical telephone. I use it to catch marketing calls and that sort of thing, but it does get valid messages from time to time. I use the transcription feature to get those messages via email and go from there, so there's

My voicemail behaves the same. We actually have to delete them, then log on to the web portal, and then delete them from the "deleted messages" folder to free up space. Such crap. Messages in the "deleted messages" folder should NOT count against

Voicemail box full, no notification or bulk delete option

Issue 1:My voicemail box filled up 6 weeks ago and stopped taking messages.Since there is no notification I have no way of knowing my box is full, therefore I am losing messages and potentially business. Issue 2: One I realized the box was full I went to my online portal and attempted to bulk delet

I'd like to know what your solution is @Comcast_Claude. Because I spent about 60 minutes explaning both these issues to one of your collegaues and then one of your "engineers". I would have had more success talking to a Martian. These two issues ar

Voicemail box full, no notification or bulk delete option

Issue 1:My voicemail box filled up 6 weeks ago and stopped taking messages.Since there is no notification I have no way of knowing my box is full, therefore I am losing messages and potentially business. Issue 2: One I realized the box was full I went to my online portal and attempted to bulk delet

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DITTOfrustrating

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Delete and then Delete Forever?

I have an extension that's just a voicemail box, it's not associated with a physical telephone. I use it to catch marketing calls and that sort of thing, but it does get valid messages from time to time. I use the transcription feature to get those messages via email and go from there, so there's

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