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Comcast Business Support Community
Kenemike
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Joined
March 8th, 2018
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6 years ago
Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5
6 years ago
Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5
I just tested cutting the broadband again, and it switched over no problem. When I added back the broadband it did this time revert on its own, although I don't know what changed. When you say portal are you referring to the cellular gateway settings
6 years ago
6 years ago
Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5
Thank you again. Your response just solved the main issue. It was set up so that the computer was connected to one of the LAN ports on the cable modem, not the cellular. I just moved the computer's cat 5 connection from the cable modem to the cellula
6 years ago
6 years ago
Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5
Thank you for your response. That is how I understood it would work, however when I tested it that was not the result. In an effort to see if it was working, I disconnected the coax from the primary modem/router. The computer I have on that network r
6 years ago
Kenemike
posted a questionOctober 9, 2018
6 years ago
Hello, I am hoping for clarification on how this service is supposed to work in a real business setting? My understanding is that the customer has a business cable modem/router combo that they get their general service from. Then the Connection Pro device is connected to the primary device via cat 5
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Kenemike
joined community.October 9, 2018
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