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JMB02631

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April 2nd, 2020

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JMB02631
posted a question

February 15, 2015

10 years ago

I called helpdesk and a ticket was created and forward to tier 2 already.  It has been 4 hours and still no responses.  I didn't think it will take this long to change it on the modem.  I have customers and employees that are waiting for the changes to comoplete.  Is there anyway to get them to expe

JMB02631
commented on 's post

10 years ago

I use Comcast Business IP Gateway Model SMCD3G-CCR. I am having issues which appear to be caused by a multiple NAT environment. I would like my Gateway to be set to True Bridge mode (NOT Passthrough Mode). Essentially the same solution as in this thread: http://forums.businesshelp.comcast.com/t5/Equ

I need to to have my Comcast Business Gateway modem set to true bridge mode.  Please help.

JMB02631
commented on 's post

10 years ago

It is not accepting highspeed.

PM'ed

JMB02631
commented on 's post

10 years ago

It is not accepting highspeed.

I need my cusadmin password reset.  What do I do?

JMB02631
joined community.

May 17, 2012