Comcast Business Support Community

Group text messages

When I signed up with Xfinity Mobile, I lost the ability to send and receive group messages. Is there anyone out there that knows what is causing this? I'm on a Google Pixel 6 Pro. Is this related to the plan I have, I chose the 1 line using By the Gig, 1.00 GB plan. I'm getting desperate as support

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Group text messages

When I signed up with Xfinity Mobile, I lost the ability to send and receive group messages. Is there anyone out there that knows what is causing this? I'm on a Google Pixel 6 Pro. Is this related to the plan I have, I chose the 1 line using By the Gig, 1.00 GB plan. I'm getting desperate as support

I'm sorry to hear that you are not finding the DM link. The chat icon is located in the top right corner of your forums page when signed in. Once there, you can search for "Comcast Business" to compose your direct message. Please add your full name a

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packet-loss at be-2312-cs03.seattle.wa.ibone.comcast.net

We have a couple Comcast Business circuits (two different locations) that both experience intermittent packet-loss throughout the day. The loss occurs at the same time at both locations. After running some MTR tests, we are seeing around 10.5% packet-loss with traffic passing through be-2312-cs03.

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packet-loss at be-2312-cs03.seattle.wa.ibone.comcast.net

We have a couple Comcast Business circuits (two different locations) that both experience intermittent packet-loss throughout the day. The loss occurs at the same time at both locations. After running some MTR tests, we are seeing around 10.5% packet-loss with traffic passing through be-2312-cs03.

@user_597abb Thanks for taking all of those steps to help pin down the issue. Please send us a private chat message with your first and last name, the Business service address, and the account number to "Comcast Business": C

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Comcast Business transferred to residential

I just recently signed up for a Comcast business account . Unfortunately the business didn’t workout the way I wanted it to. I need to transfer my business account into a residential account. Can someone help me with this?

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Comcast Business transferred to residential

I just recently signed up for a Comcast business account . Unfortunately the business didn’t workout the way I wanted it to. I need to transfer my business account into a residential account. Can someone help me with this?

@user_5f5a37 I'm sorry that everything didn't work out as planned. It would be my pleasure to assist you with getting your residential account set up. Regarding your Business account we have limited options that we can perform here regarding

Content Filtering doesn't work?

I've gone and blocked every version of the urls for Youtube I can think of and I am still able to reach Youtube's page. Why don't the content filters work?

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Content Filtering doesn't work?

I've gone and blocked every version of the urls for Youtube I can think of and I am still able to reach Youtube's page. Why don't the content filters work?

@user_0a6d2f The following will provide some additional details about how blocking works. Web site blocking The gateway provides a variety of options for blocking Internet-based content and communications services. With its content-fi