Comcast Business Support Community

Unable to pay our bill for weeks now. Please help!

Same error every time. Every time we try to pay our bill we get this error message, whether it's trying to add a new card or a bank account. It doesn't matter which option we choose. We've tried this on Chrome, Edge, Explorer, Firefox, and Safari (all the most updated versions) all on 5 different co

Hi there 🙂 I am truly sorry that we have not yet reached a resolution with you being able to pay your bill and I do want to get working on this as soon as possible for you. You have reached the right person and for some reason, I am having a hard ti

New Construction Contact

I am a general contractor/developer in the Minneapolis/St. Paul area and in need of contact information for someone to speak to about getting Comcast service to and throughout the building. Please help. Thanks.

Good evening Andy, I hope you had a great weekend! Our business partners let us know they were able to reach out and set an appointment with you. I just wanted to check in and ensure all your concerns were resolved. If you need anything, please let

New Construction Contact

I am a general contractor/developer in the Minneapolis/St. Paul area and in need of contact information for someone to speak to about getting Comcast service to and throughout the building. Please help. Thanks.

Good evening, Andy, I hope your day is going well! We'd love to have you with us! I have reached out to our business partners to see if we have any options to bring service to your new building. I will check back in as soon as I have an update. I t

Bussiness Customer xfinitywifi Automatic Sign-In

I am a Business Customer. When using xfinitywifi on my Phone (One+ 7 Pro, Adroid 10) I am required to manually sign in every time. I understand the system should remember my sign-in (see https://business.comcast.com/help-and-support/internet/comcast-business-access-public-xfinity-wifi-hotspot/ ) but

Thanks for reaching out to us. I just picked up the OnePlus 7T Pro, and have the same issue. Since OnePlus runs Oxygen OS along with android 10. There are some apps that do not work with this system because of the OnePlus firmware needs. Although, it

Nightmare to terminate after end of contract

Dear Comcast,I am Really dissappointed on your care team when i called to close the account after my contract expired. the representative send me an early termination paper to sign even though my contract is done last month. he requested i pay for 2 months for a service i am not using so they close

Hi there. I wanted to follow up with you to let you know that I'm taking over for Khaled, while he's out of the office. I will definitely reach out to my loyalty team. Just to verify, do you want the disconnect of this service to happen immediately?

Nightmare to terminate after end of contract

Dear Comcast,I am Really dissappointed on your care team when i called to close the account after my contract expired. the representative send me an early termination paper to sign even though my contract is done last month. he requested i pay for 2 months for a service i am not using so they close

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that you have had such a poor experience with closing the account as this is not what we strive for. We would hate to see

Capacity

I have a business class - highest speed available. I have about 70 - 80 users (school) connecting. I am having issues with the connections timing out. Is it possible I just don't have the capacity on 1 router to manage that much traffic? Last year, I was having a similar experience so we upgraded

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. I know that having reliable internet speeds is important for your business. You have reached the right team to help get this taken care of for

reset cusadmin password to default

Hello, I would like to reset my cusadmin password to default

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. You have reached the right team to help reset your csuadmin password to default. Can you please send us a private message with your name, the

Help with PTR Record

Can someone please set a PTR record for me. Thanks.

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. You have reached the right team to help get this taken care of for you. Can you please send us a private message with your name, the full addr

Bussiness Customer xfinitywifi Automatic Sign-In

I am a Business Customer. When using xfinitywifi on my Phone (One+ 7 Pro, Adroid 10) I am required to manually sign in every time. I understand the system should remember my sign-in (see https://business.comcast.com/help-and-support/internet/comcast-business-access-public-xfinity-wifi-hotspot/ ) but

Hi there, we are truly sorry about that and have responded to you in a private message 🙂 -Anisa