‎my-spot | Comcast Business Support Community

PTR Record Needed

Need help getting my domain off this blacklist. Reason it is on blacklist is because Comcast has not set up appropriate PTR for domain. Made the request over 3 weeks ago. Please fix this immediately!

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@nicgreco wrote:Unfortunately, this is NOT the culprit as the appropriate CNAME record is, was and has always been in place for AUTODISCOVER. Our CNAME entry was updated on Tuesday to host = autodiscover points to = autodiscover-rd.w14d.comcast.net

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EMAIL / DNS Changes - Comcast Disclosure Failure

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

None of those suggestions were it either. UPDATE - At 5:00pm on Friday, February 23, 2015 the PROBLEM IS STILL UNRESOLVED. But, for the first time, initial support ACKNOWLEDGED THERE IS A PROBLEM! I have been waiting for a call from Tier 2 support si

EMAIL / DNS Changes - Comcast Disclosure Failure

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

Thanks eudemon47 for the reply. Unfortunately, this is NOT the culprit as the appropriate CNAME record is, was and has always been in place for AUTODISCOVER. Our CNAME entry was updated on Tuesday to host = autodiscover points to = autodiscover-rd.w

EMAIL / DNS Changes - Comcast Disclosure Failure

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

While I appreciate the flavor of Comcast Kool-Aid you're drinking, I can assure you that from February 13, 2015 until February 16, 2015, Comcast made changes that do NOT correspond to your assertion. Namely, as you have provided, all we have to do is

Completely agree. It's unfathomable to completely rehost hosted email on a new server name and not communicate out the need to update email settings. Boggles the mind. Thankfully it appears they handled the internal routing, so email routed by our

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EMAIL / DNS Changes - Comcast Disclosure Failure

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

We too are awaiting correction to the appropriate DNS entries for Outlook clients. In a nutshell, they still don't work and this is after: 1) Changing CNAME and MX records to reflect the "new" but unreported and uncommunicated changes as provided in

EMAIL / DNS Changes - Comcast Disclosure Failure

If any of you have noticed, your hosted email service has been problematic over the weekend. The reason - COMCAST HAS CHANGED THEIR DNS SERVICES FOR THEIR EMAIL SERVERS WITHOUT NOTICE TO CUSTOMERS! This is a huge problem if Comcast does not also act as your domain host. If they are your domain host,

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