Comcast Business Support Community

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

The political stuff bores me. This has nothing to do with whether I'm conservative or liberal, or neither. This has a lot more to do with bureaucracy and a complete absence of accountability, which plagues both large businesses (like Comcast) and gov

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

"Struggle to get 80" All due respect, if I were seeing 40 instead of 50, I wouldn't be posting here. I'm getting 6-10 most nights. That's *at best* 20% of what they promised. They aren't even trying.

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

11 MBps tonight. And it's not a troubleshooting issue. The tech was here. He showed me how saturated the node is. If you're going to take people's money, you need to deliver the promised service. And if you've oversubscribed a node, you need to split

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

7.43 Mbps tonight. (And I clicked on the link to Comcast_Jon ... there was no option to PM him ... I clicked on yours and the option is there, so I'm not sure why he's unavailable to PM, but ... I guess I'm stuck unable to work effectively in the eve

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

4.84 Mbps down tonight Going to post every day till they actually do something.

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

7.52 Mbps again now. Comcast, I need someone to address this ... it's getting a bit absurd.

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

I sure hope so... as with so many of the other threads here, there's a complete lack of communication from Comcast. The tech was relatively easily able to identify the problem -- and I suspect this is not uncommon -- but it seems the bureaucracy swal

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

Check this morning shows normal (and appropriate) speed. This is consistent with what has been happening for the last several weeks. In other words, when there is high traffic (usually evenings), my download speed is crippled. Still awaiting response

Unacceptably slow internet

I am running a business.I am paying for 50 Mbps download speeds. I am now constantly getting 6-10 MBps. I have had a technician out here... and we found the problem -- the node is completely saturated by users (to the tune of 98%+). You need to split those nodes so we are getting the speed for which

Test as of last post was 8.18 Mbps download. Test just now is 7.66 Mbps download. Now down to 6.66 MBps download.