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09-04-2012
08:26 AM
We have had no phone service for 2.5 days at this point. We know there's nothing basically wrong with our line as it also supports our internet connection. We are too small to have a phon...
04-13-2018
07:15 PM
I did see a similar post at http://forums.businesshelp.comcast.com/t5/Business-Voice/Comcast-Mobility-Be-Anywhere-number-missing/m-p/34206 and followed the instructions provided there, but canno...
04-18-2018
12:31 AM
I cannot make an outbound call using the Mobility Line Be Anywhere feature. This used to be available on my app on my cell phone, but stopped working sometime in March. I cannot even see this as a fe...
05-27-2017
02:58 PM
The "Extended Abscence Greeting" has no voicemail option for my customers who call. What good is that? MY customers need to be able to leave a voicemail about any issues or problems. The p...
02-12-2014
03:09 PM
Our voice mail box is empty, however it is still indicating that we have one message waiting. When we access our voicemail box, it announces that we have no messages waiting. This has been an ongoing...
Show results in replies (7)
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Welcome MtZionChurch. We the engaged the Regional Support Center to assist with resolution. &...
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My indicator light and dial tone suggest that I have voicemail but I check it and it's empyt. ...
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Our light remains on and we get the shutter code, but no voicemail is in the box. Can you reset?
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Hi JAH and welcome to the business forums. Sounds like the message waiting indicator i...
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Same here. Stuttering tone and I don't even have voice mail set up. Can we reset mine? Thank you
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HI ReedStucco. Our Tier 2 agent has reset the voicemail message waiting indicator associated with t...
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Can we get our voicemail reset please? It is indicating a message, but message box is empty. ...
03-23-2018
06:34 PM
I recently got set up with two business voice lines. Both of them give the stuttered dialtone message waiting tone when you pick up the phone as if there was a voicemail message waiting but, as far a...
03-26-2018
11:43 AM
Some of our business customers may be experiencing issues with their Comcast Business Phone settings. We apologize for the inconvenience and appreciate your patience while we we work to resolve.
&n...
02-10-2017
05:59 PM
Hello, We have four business voice lines and a fax line. We can dial out on all numbers but we are unable to receive calls. When we dial from our cell phone we get a long pause followe...
09-30-2014
04:34 PM
How do we update / change the caller ID display name? When we call from our Comcast voice lines, those we are calling receive the name of a retired employee on the caller ID. We would lik...
09-24-2014
02:57 PM
Every since I transferred my number to Comcast Business, I have been received unwanted commercial and political calls to the extreme. I nver had this problem before. Also I get more mail ads. I know ...
