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89 results
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08-01-2019
09:03 AM
When we get VM's and delete them through the portal, the message light indicator on our phones stays on. It requires us to log on to our VM on our phone, go to the box (which is empty) and then...
03-04-2019
03:48 PM
We have call forward set up on our phone line, however we have two issues that support has not been able to resolve yet. 1. calls are set to ring on phone line 4 times before forwarding to ass...
01-10-2019
10:43 AM
Hi, our caller ID has been showing up on client's phones incorrectly as numbers of an old address rather than our company name. Numerous calls by ourstaff to Comcast have been fruitless for ove...
11-20-2018
02:23 PM
1 Kudo
Someone replied to my post on this forum (in which I was complaining about ROBO Calls) requesting that I private message them my full name, address and phone number so they could help my situati...
09-04-2012
08:26 AM
We have had no phone service for 2.5 days at this point. We know there's nothing basically wrong with our line as it also supports our internet connection. We are too small to have a phon...
04-13-2018
07:15 PM
I did see a similar post at http://forums.businesshelp.comcast.com/t5/Business-Voice/Comcast-Mobility-Be-Anywhere-number-missing/m-p/34206 and followed the instructions provided there, but canno...
04-18-2018
12:31 AM
I cannot make an outbound call using the Mobility Line Be Anywhere feature. This used to be available on my app on my cell phone, but stopped working sometime in March. I cannot even see this as a fe...
05-27-2017
02:58 PM
The "Extended Abscence Greeting" has no voicemail option for my customers who call. What good is that? MY customers need to be able to leave a voicemail about any issues or problems. The p...
02-12-2014
03:09 PM
Our voice mail box is empty, however it is still indicating that we have one message waiting. When we access our voicemail box, it announces that we have no messages waiting. This has been an ongoing...
Show results in replies (7)
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Hi JAH and welcome to the business forums. Sounds like the message waiting indicator i...
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Same here. Stuttering tone and I don't even have voice mail set up. Can we reset mine? Thank you
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HI ReedStucco. Our Tier 2 agent has reset the voicemail message waiting indicator associated with t...
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Can we get our voicemail reset please? It is indicating a message, but message box is empty. ...
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Welcome MtZionChurch. We the engaged the Regional Support Center to assist with resolution. &...
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My indicator light and dial tone suggest that I have voicemail but I check it and it's empyt. ...
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Our light remains on and we get the shutter code, but no voicemail is in the box. Can you reset?
03-23-2018
06:34 PM
I recently got set up with two business voice lines. Both of them give the stuttered dialtone message waiting tone when you pick up the phone as if there was a voicemail message waiting but, as far a...
