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09-24-2018
06:15 PM
Hi, A rep had added an account to our business account erroneously, and I am unable to unlink it because there is no active user. I am getting the message: "In order to unlink this acco...
08-14-2018
02:42 PM
How do you go about requesting an extension to pay?
08-13-2018
11:09 AM
Our phone was canceled and early contract cancelation fees waived for phone however the retention department is insisting that we pay for the internet since no issues with the internet. There w...
07-10-2018
12:20 PM
I was called by a contractor for Comcast in April 2018 and told my level of basic business service would no longer be available after 20 years and I need to upgrade so I agreed to upgrade. The order ...
06-27-2018
12:05 PM
How does one go about closing up a business account? Contacted via telephone back on March 18th 2018 to shutter account. The business is closed and has no money left. Owners are 83 and 81 and cannot ...
06-23-2018
01:34 PM
Safety issue. Ticket number given and several placed phone calls. Come on guys some one gets hurt and how do you think this is gonna go?
04-06-2018
08:44 AM
How do I change the phone number that is on my account? I've recently changed phone numbers, but Comcast customer service still calls my old number.
04-04-2018
02:44 PM
I'm thinking to cancel my comcast business account. I just heard about 60 days notification. How can I know my exact ending date so I can cancel my account with no problem ?
03-29-2018
10:58 AM
We worked with Comcast to come up with a contract on 12/20/2017. We signed and returned the contract through docusign on 12/20/17. In January the bill was not changed, I called and they s...
02-28-2018
10:06 AM
My bank (CITI) have a politic where all the autopayments need to be authorized by my CFO and CEO, in order to do this I need to fill a form, and one of the points is comcast's tax id, I hav...
