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09-04-2012
08:26 AM
We have had no phone service for 2.5 days at this point. We know there's nothing basically wrong with our line as it also supports our internet connection. We are too small to have a phon...
04-13-2018
07:15 PM
I did see a similar post at http://forums.businesshelp.comcast.com/t5/Business-Voice/Comcast-Mobility-Be-Anywhere-number-missing/m-p/34206 and followed the instructions provided there, but canno...
01-14-2015
01:05 PM
We are trying to block an annoying telemarker who keeps calling. We set up Call Rejection Selective on the office administrator's extension and direct number. It works if the person's ...
03-11-2016
11:49 AM
VoiceEdge gives you the ability to transfer calls directly to someone’s voicemail box. If a person takes an incoming call and the caller wishes to leave a voicemail for another user, the person who a...
04-18-2018
12:31 AM
I cannot make an outbound call using the Mobility Line Be Anywhere feature. This used to be available on my app on my cell phone, but stopped working sometime in March. I cannot even see this as a fe...
05-27-2017
02:58 PM
The "Extended Abscence Greeting" has no voicemail option for my customers who call. What good is that? MY customers need to be able to leave a voicemail about any issues or problems. The p...
02-12-2014
03:09 PM
Our voice mail box is empty, however it is still indicating that we have one message waiting. When we access our voicemail box, it announces that we have no messages waiting. This has been an ongoing...
Show results in replies (7)
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Welcome MtZionChurch. We the engaged the Regional Support Center to assist with resolution. &...
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My indicator light and dial tone suggest that I have voicemail but I check it and it's empyt. ...
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Our light remains on and we get the shutter code, but no voicemail is in the box. Can you reset?
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Hi JAH and welcome to the business forums. Sounds like the message waiting indicator i...
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Same here. Stuttering tone and I don't even have voice mail set up. Can we reset mine? Thank you
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HI ReedStucco. Our Tier 2 agent has reset the voicemail message waiting indicator associated with t...
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Can we get our voicemail reset please? It is indicating a message, but message box is empty. ...
04-12-2018
03:40 PM
My office phones Panasonic KX-TPA65 are provided by Comcast with our Business VoiceEdge plan. I didn't realize when they gave these to us that my phone doesn't work with a blue tooth heads...
08-07-2017
11:55 AM
We recently had Comcast Business VoiceEdge installed at our new office. We were issued a main number and 4 direct numbers for the 4 phones in our office. (XXX) XXX-2804 Conf Roo...
04-04-2018
10:26 AM
We are troubleshooting a problem where nearly every morning all our VoiceEdge phones say "URL Calling is disabled". Rebooting the Edgewater router usually fixes the problem after 5-10 minutes b...
