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08-01-2019
09:11 AM
I have one employee that shows as Pending. SHe has activated her account and logged into it. Any way to fix this?
06-24-2019
10:46 AM
I have a user who cannot log into their voiceedge softphone. It's been working for a long time and all of a sudden broke. Set to remember password and log in automatically (the latter is a recent cha...
06-05-2019
12:04 PM
If someone calls it goes to reception just fine, but if someone tries to call reception from their extention it goes straight to voicemail. It is not on DND or anything else that I can tell. It start...
05-01-2019
11:49 AM
Hello, I was wondering if it's possible to give callers more than one option to press while in a user's voicemail. Such as say a user in a department is on vacation and would like callers to dial a ...
03-26-2019
01:16 PM
Rather than using an autoattendant to pickup our calls, we use a hunt group in the office for everyone but the two principals in our business. When anyone makes an outgoing call, it displays "H...
03-04-2019
03:48 PM
We have call forward set up on our phone line, however we have two issues that support has not been able to resolve yet. 1. calls are set to ring on phone line 4 times before forwarding to ass...
01-10-2019
10:43 AM
Hi, our caller ID has been showing up on client's phones incorrectly as numbers of an old address rather than our company name. Numerous calls by ourstaff to Comcast have been fruitless for ove...
11-20-2018
02:23 PM
1 Kudo
Someone replied to my post on this forum (in which I was complaining about ROBO Calls) requesting that I private message them my full name, address and phone number so they could help my situati...
07-30-2018
05:58 PM
We recently called Comcast Business Sales to inquire about upgrading our existing Comcast Business phone service to Comcast Business VoiceEdge Select. We were told that they currently can not p...
09-04-2012
08:26 AM
We have had no phone service for 2.5 days at this point. We know there's nothing basically wrong with our line as it also supports our internet connection. We are too small to have a phon...
