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can no longer access FTP server for website to make changes

kaulidge
New Member

can no longer access FTP server for website to make changes

It's been a while since I've updated anything on our website. Have a couple updates to do, just deleting some text from pages. The log-in info I used before does not connect to the FTP server anymore. Using Dreamweaver to access the site. Before I just had to use the same username and password of my Comcast Business account. Has this changed? Is there a tech support number to call? Appreciate the help.

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Official Employee

Re: can no longer access FTP server for website to make changes

Thanks for reaching out to us on our Comcast Business Support Forums, kaulidge! I'll want to take a further look at your account to ensure I understand the full scope of your inquiry. Please, visit my profile by clicking my name and on the right side, you'll see the option to send me a private message. Upon messaging me, I'll need your full name, address and, phone number to verify your account.

 

I look forward to hearing from you!