Hello Comcast Community -
I am in the beginning stages of changing my companies web-site from a "SiteBuilder" content managed site, to a WordPress site.
I am been doing a significant amount of research so that I can make a smooth transition. However, it looks like the people who previously set up our website have gone through multiple changes, so now it is unclear which is the true root directory.
I know through various Comcast help sites, that it should be 'www'..... However I have more than one.
On my FTP.domain.com I see
04/15/2010 12:00AM 38,912 Thumbs.db 04/15/2010 12:00AM Directory _vti_cnf 04/15/2010 12:00AM Directory _vti_pvt 04/15/2010 12:00AM Directory aspnet_client 04/15/2010 12:00AM Directory cgi-bin 08/03/2011 12:00AM Directory cgi-bin~ 04/15/2010 12:00AM Directory civil 04/15/2010 12:00AM Directory contact 04/15/2010 12:00AM 114 desktop.ini 04/15/2010 12:00AM Directory docs 04/15/2010 12:00AM Directory filter_probe 04/15/2010 12:00AM Directory home 04/15/2010 12:00AM Directory images 04/15/2010 12:00AM 3,142 index.htm 04/15/2010 12:00AM 1,260 index.html 04/15/2010 12:00AM Directory jobs 08/03/2011 12:00AM 10 logs 04/15/2010 12:00AM 0 missing.html 02/08/2013 06:25PM Directory news 02/08/2013 06:25PM Directory newsletters 08/03/2011 12:00AM 1 pce 04/15/2010 12:00AM 1,361 pce-black.GIF 04/15/2010 12:00AM 126,274 pceintro.swf 02/08/2013 10:30PM Directory private 04/15/2010 12:00AM Directory profile 08/03/2011 12:00AM 5 public_html 04/15/2010 12:00AM Directory water 02/13/2013 04:54PM Directory web 04/23/2010 12:00AM Directory website-comcast 08/03/2011 12:00AM Directory web~ 08/03/2011 12:00AM 5 www
So I have 'web', 'website-comcast', 'web~', and 'www'
I am assuming that is the one labeled 'web' because it has the most current date next to it. However, I am just concerned. The last thing I want to do is start deleting / cleaning up my server, which would then erase my web content before I am ready to switch to WordPress.
Any help would be greatly appreciated.
Welcome to the forum.
We do apologize for the late reply to your query.
Unfortunately Comcast's server will not accept websites created with Word Press.
Also for FTP access your webhosting service with Comcast has to be at least "Business Level".
For further information regarding webhosting packages, please use the following link.
For technical assistance please call 1-800-391-3000
09-13-2012 01:48 PM
You can create the content offline outside of sitebuilder and upload/FTP the new content to the servers, You can use any FTP client to upload the file. Connect to your site via <FTP.yourdomain.com>, enter the admin username/password. Upload the new content file from your PC. By using the same file name as the existing file, you will receive a prompt to overwrite the existing file. This will overwrite the existing file in sitebuilder. Here is a Link to information on how to upload content via FTP.
Let us know if we can assist you further