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contempflavors
New Contributor

Can not manage my site

HI, everytime I try to manage my site I get the message below. Please help.    

 

HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

java.lang.NullPointerException

 

note The full stack trace of the root cause is available in the Apache Tomcat/6.0.35 logs.


Apache Tomcat/6.0.35

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3 REPLIES 3
ampost266
New Member

Re: Can not manage my site

I am having nearly the same issue. I can no longer see the website on the internet nor can I edit it in sitebuilder. Tried different networks, computers, browsers. It's as if it disappeared. 3 calls to 866-856-7150 webhosting help did not get me anywhere. They insist it's because of a popup blocker. It is NOT. I have been editing this site for years.  www.ampost266.net

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Community Manager
Community Manager

Re: Can not manage my site

Welcome Contempflavors  We have referred this issue to the Business Portal Support Team for resolution. A Support Team agent will contact you.

 

Thank You

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Community Manager
Community Manager

Re: Can not manage my site

HI Contempflavors.  The Business Portal Support Team reports this issues as resolved.  Please let us know if additional assistance is required.

 

Thank You