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Domain Name Registrar - Authored by tsummers

Archive Summary - 

Customers have the option to use their existing domain name with Comcast Business email and web hosting.

Comcast can be your SOA (start of Authority) Host for your domain but cannot be your domain "registrar" .

 

Information Link to utilize Comcast Business email and web hosting services.

 


Spotlighted Post - 

 

Frequent Contributor
tsummers
Posts: 39
Registered: ‎04-21-2013

Re: "Transferring an Existing Domain" is only DNS hosting

Comcast does NOT take over registration of your domain. You will need to contact your current registrar (go daddy) and renew so that you don't loose it.
  

Original Post - 

 

Visitor
Ahochau
Posts: 2
Registered: ‎03-03-2013
 
Accepted Solution

"Transferring an Existing Domain" is only DNS hosting

After struggling with getting a domain moved over to comcast for almost a year, I finally got an answer today and it it seems to be you can't transfer an existing domain name.  You can only host the DNS with comcast.

 

Although you can host the DNS with comcast, they do not become the registrar for a domain.  You still need to maintain the domain name with the original registrar.  However, if you want to register a new domain name then comcast will take care of the registration for you.  The wording on the website is misleading.

 

Oh yeah, to edit the DNS, you need to go in to the website buidling tool they have.

 
Community Manager
Comcast_Jon
Posts: 1,184
Registered: ‎05-04-2012
 

Re: "Transferring an Existing Domain" is only DNS hosting

Hello Ahochau,

 

Thank you for post, the community appreciate it!

 

New Contributor
JasonColeman
Posts: 16
Registered: ‎06-24-2013
 

Re: "Transferring an Existing Domain" is only DNS hosting

Comcast_Jon, are you confirming this information?  That Comcast cannot actually perform a domain transfer?

 

New Contributor
JasonColeman
Posts: 16
Registered: ‎06-24-2013
 

Re: "Transferring an Existing Domain" is only DNS hosting

Interesting. Documentation here:

http://businesshelp.comcast.com/help-and-support/email/using-own-domain-business-class-email-web-hos...

 

Suggests that this is in fact the case. Comcast does not appear to become the registrar in a domain transfer, only the DNS provider.

 

New Member
xiufangxie
Posts: 3
Registered: ‎01-09-2014
 

Re: "Transferring an Existing Domain" is only DNS hosting

Hello, can COMCAST officially confirm it ? (that COMCAST business does not provide transfer existing domain + REGISTRAR)

 

My domain is expiring in 19 hours at Godaddy.com (hosting + REGISTRAR)

 

thanks !

New Member
xiufangxie
Posts: 3
Registered: ‎01-09-2014
 

Re: "Transferring an Existing Domain" is only DNS hosting

hello,

kindly confirm that COMCAST Business is not doing Registrar for "Transferring existing domain".

My Registrar at godaddy.com is ending in 18 hours.

I need to be certain.

 

thanks in advance

Frequent Contributor
tsummers
Posts: 39
Registered: ‎04-21-2013
 

Re: "Transferring an Existing Domain" is only DNS hosting

Comcast does NOT take over registration of your domain. You will need to contact your current registrar (go daddy) and renew so that you don't loose it.
 
New Member
larryrta
Posts: 1
Registered: ‎03-18-2015
 

Re: "Transferring an Existing Domain" is only DNS hosting

was not told this when I changed to Comcast.  Was told by sales rep I could move registration to Comcast for free, and save the annual registration fee

 

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