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malware installed on my search bar

Hi i have Norton from Comcast but some malware are installed on my search bar and when i try to open some web site the web never open and send me to a fake web-site. Somebody can help me with that? 

Norton is working good but i cant remove this from my search bar

Thank you

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Community Manager
Community Manager

Re: malware installed on my search bar

Hello autostate,


Welcome to the forum.

Sorry to hear about the malware in your computer.

Unfortunately, based on your post this malware seems to have embedded itself to your system.

For issues like this you will have to contact an IT specialist to remove it.



Thank you

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