You work for Comcast, don't you? So the Cloud Solutions clowns, don't they? If you actually give a crap about the (multiple) issues raised in the very many emails (and complaints) that I have read (and posted) to this Community Forum, then why don't YOU contact me!????
Me private message you... seriously?
How about you look up my account and the coupla hundred messages I've left in the last two months at the Cloud Solutions desk??
I should be pretty easy to find.
After Comcast has been taking my money for a dozen years, you are like to "find me" pretty pissed-off, too!