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rae
Visitor

oulook email not working on computers

Hello,

My 2010 outlook that is downloaded on my computer is not working . I have not gotten emails on it since the upgrade happened. my mobile and the web (comcast business) site email is.  I am guessing it is not pointing to the correct server. how do I get it to work?

Thank you

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rae
Visitor

outlook not working since upgrade

Hello,

My 2010 outlook that is downloaded on my computer is not working . I have not gotten emails on it since the upgrade happened. my mobile and the web (comcast business) site email is.  I am guessing it is not pointing to the correct server. how do I get it to work?

Thank you

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Reply
Trusted Forum Contributor

Re: outlook not working since upgrade

here is a link to an official support document containing server settings

 

http://businesshelp.comcast.com/help-and-support/internet/email-from-secured-port-on-modem/

 

maybe make sure your mail client has these same settings. also, you mentioned you haven't gotten email "since the upgrade happened." What upgrade are you referring to, exactly?