email not useable, tech support only recommends taking Mac"s to Apple Store

[tbit]

Email received from Comcast Sunday Night advising of changes in Microsoft servers however tech service has no idea other than take machines to Apple for assistance. After an hour I gave up

[Comcast_Jon]

Hello tbit,

Welcome to the forum.

We do apologize for your experience with our support.

The community would like to help.

Can you post for us the issue you are having?

Thank you