Hello rdel and welcome,
Please log into your Business Class Portal using your administrator account, then go to Manage Services.Email and click on View DNS Info. This will provide you the exact Exchange Server information that your email account requires, so make sure your Galaxy network email config has this contained within. Also, try this help site for additional Troubleshoot Comcast Business email issues information.
Hope this helps you out.
Trying to set up exchange on Galaxy S5. mail.ch4.comcast.net says security certificate expired on 7/29/2013. gives me an "authentication failed" message and connet finish set up.
Need this fixed.
We've received an update from our regional support for this issue.
They inform us that you worked on this with our support team and were able to setup the exchange service on Outlook to send/receive email.
Sorry for the inconvenience but this appears to be either hardware or setting issue.
At this time we recommend for you to contact your phone provider or manufacturer additional assistance.
Comcast blaims Samsung & Verizon. Verizon Blaims Comcast. Samsung says they only deal in defective phones.
Anyone out there have any ideas?