I have set-up Microsoft Exchange within Comcast.biz and have three Users. We have also migrated each of their computers from Windows XP to Windows 7 as finances would allow. Two of the earlier migrations lost connectivity to the Document Library when we migrated. The most recent computer to migrate got access to all of our sharepoint Lists. How can I restore the Document Library to the sharepoint lists for the other Users.
Hello KWS091945 and welcome,
I believe you can Add users to your SharePoint site by following these instructions. It is my understanding that as long as any user has a Business Class Portal (BCP) email address, then it can be added to any Sharepoint Document Library by the BCP Administrator as shown above.
Hope this helps you out.
I did as you suggested, but that did not resolve the problem with Microsoft Outlook. I have two SharePoint Lists in Outlook, but neither of them have the full complement of libraries that are displayed on the website. Only our receptionist can access the SharePoint through her Microsoft Outlook.
Hello again KWS091945,
Please note in my previous post " Note: Only users for whom a mailbox has been created via the Comcast Business online account can be added as users to your SharePoint site. Email forwards and external email addresses cannot be added as users to the SharePoint site. "
So, my question is do all MicroSoft Outlook email addresses exist within your Business Class Portal (BCP) account? If any of the Microsoft Outlook email addresses are not contained within the BCP account, then the resolution is Create and delete email accounts . If all MicroSoft Outlook email addresses are contained within BCP account and entered within your Sharepoint by your BCP administrator, then your BCP administrator needs to go to Manage Services.Email. View DNS Info and make absolutely sure that all your MicroSoft Outlook email addresses are configured with the correct View DNS Info addresses. The Sharepoint site will ONLY allow MicroSoft Outlook email addresses access if they have the correct View DNS Info address information within the email account configuration addresses. Lastly, your Administrator needs to go into the Site Actions.User Permissions and make sure users can whatever access permissions they are authorized to have.
Hope this helps you out.
Sorry for the lag in response time. At one time I had the both our company email addresses and the comcastbiz email addresses in outlook and when we were all on Windows XP we could access our sharepoint calendars, and documents via Outlook 2007.
As we switched from Windows XP to Windows 7 we were unable to access the sharepoint through outlook.
We are a small company and I am the administrator of the sharepoint and I have to admit that there is a lot I don't know about sharepoint.
I now have it so we used the website to see and change the calendars and documents in sharepoint. I know we need to download documents and then upload them to make changes, but how do we modify the calendars when clients leave.
I also messed up on something and can no longer view the shared documents,. I can search the 77 documents to find documents with certain features but I can't view the entire list of documents.