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MStafford
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Service Outage Notifications

Comcast Customer Service states Business Owners can establish their account to include SMS Text message (i.e. Mobile Alerts) to be sent to them should the Business incur a service outage.   When establishing my account, this option did not appear.   (see attached)

Comcast Mobile Alert 2019-08-19 210822_LI.jpg

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Official Employee

Re: Service Outage Notifications

MStafford, thanks for posting about your alert concerns. 

 

Before you can set up text alerts, you have to register a mobile number first. Check this out: 

 

https://business.comcast.com/help-and-support/account-management/manage-your-comcast-business-alerts...

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