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mcrossno
New Member

MS Outlook Exchange Display Name

We recently switched our company pop email over to Comcast.  A co-worker and myself corrected an error in our account names and since then when we send out emails, a comma is placed in between our first and last names.  I went into outlook to make the correction but the issue isn't with outlook.  It appears to be with exchange.  I've tried to correct this on the comcast site, but there doesn't appear to be a way to do that.  Any help will be appreciated.

Thanks,
Matt

3 REPLIES 3
Community Manager
Community Manager

Re: MS Outlook Exchange Display Name

Hello mcrossno,

 

Welcome to the forum.

The community would like to help but can clarify a few item for us?

1. Which Internet browser are you using?

2. Are you using an email account with administration right?

3. Do you get any errors when you are updating the account names?

 

 

Thank you

84738294
Visitor

Re: MS Outlook Exchange Display Name

I have the same issue. How do I submit a support ticket for this? Comcast, please advise.

BaughMichelle
New Member

Re: MS Outlook Exchange Display Name

I'm having the same problem.  I set up a new user, but his email is being sent as "Firstname, Lastname."  It should be either "Firstname Lastname" without the comma, or "Lastname, Firstname."  I can't find a way to change this on the Comcast website or in Outlook.