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Can send email, but not receive

New Member

Can send email, but not receive

I can send emails from my email address but can't receive emails even when they are directly replied to by the receiver.

Trusted Forum Contributor

Re: Can send email, but not receive

Hello JAndryski and welcome,


According to the following domain information this is not a Comcast supported domain:

MX 90
CNAME No CNAME record found.
PTR No PTR record found.
114102417 10800 3600 604800 3600


This is especially true in that your above MX and NS records have no Comcast email or website records information. This means you need to contact your email server hosting company for resolution to your issue.


If you need to use your existing email under the Comcast unbrella, please follow these Use your existing domain name with Comcast Business email and web hosting instructions. 


Hope this helps you out.