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"Create/Manage Sharepoint site" link never creates site

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JoshLuedeman
Visitor

"Create/Manage Sharepoint site" link never creates site

I have tried the "Create/Manage Sharepoint site" link multiple times oover the last three weeks that I have had business internet service, and every time it tells me to wait a few minutes and check back. I've tried waiting minute, hours, days, and a week hoping that something would change. Is anyone else currently experiencing the problem? I have seen other people post that they were having the problem, but did not notice anyone post a solution. Has anyone found a solution?

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Community Manager
Community Manager

Re: "Create/Manage Sharepoint site" link never creates site

Hello JoshLuedeman,

 

Welcome to the forum.

Based upon your post this appears to be an account health issue.

To assist we will need the following information.

 

1. Your full name

2. Your account number

3. Your primary email address and permission to reset password for troubleshooting.

 

Please send me the above information via private message.

 

Thank you

Community Manager
Community Manager

Re: "Create/Manage Sharepoint site" link never creates site

Hello JoshLuedeman,

 

It was great working with you on this issue.

Our support team informs us this has been resolved.

 

If you need further assistance or would like to share your experience, please post.

 

 

Thank you

JoshLuedeman
Visitor

Re: "Create/Manage Sharepoint site" link never creates site

I wouldn't say it is resolved, because I am still getting the error and I haven't received a call back from the support person I was working with, as promised, but I believe we are on the right track.

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