Microsoft Communications Services
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Outlook sync

I am a new customer and have been attempting to sync my comcast email account with Outlook 2013 on my computer. It is not coordinating. I have created a profile and followed the steps on the comcast website. Anyone else run into this?

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Community Manager
Community Manager

Re: Outlook sync

Welcome senoialaw.  We reviewed the account and currently the is an active   ex.. you@mybusiness.comcastbiz.net account as well as an active alias of ex. you@yourdomain.com.  If your can let us know the step in the process that is failing and the email address we can have the Tier 2 group test the actual email address. 

 

Thank You

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