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Mail to domains hosted at Google being rejected

linkresources
New Member

Mail to domains hosted at Google being rejected

For the past week I have been unable to send emails to a specific domain hosted at google. Emails are sent fine from other email accounts not on Comcast so the recipient address is valid. How can I troubleshoot this? It seems to be an issue between Comcast and Google. The comcast.net domain does appear on SORBS list also, could this be causing the issue?

 

I know the error says the recipient address could not be resolved, but why can I send from other email accounts not on Comcast?

 

Here is the copy of the error:

 

Generating server: CH1HUB01.CH1.COMCAST.NET

 

patrick.murphy@sigep.net
#550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ##

 

Original message headers:

 

Received: from CH1MBX01.CH1.COMCAST.NET ([169.254.1.86]) by
 CH1HUB01.CH1.COMCAST.NET ([::1]) with mapi; Mon, 25 Nov 2013 19:23:53 -0600
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
 

linkresources
New Member

Re: Aborted Email

Just to add to the list, I am also having this problem, it has been days and still no resolution. When I send to a particular domain from my hosted account on Comcast it gets rejected, whether I send it through Outlook or Web mail. I can send to this domain successfully from any other account not hosted by Comcast.

 

Very frustrating that Comcast cannot resolve this.

 

Community Manager
Community Manager

Re: Mail to domains hosted at Google being rejected

Hello linkresources,

 

Welcome to the forum.

To your query, we have engaged our support team to assist you.

 

 

Thank you

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