Microsoft Communications Services
Back to Top

MS outlook down and changing primery old email to new email with comcast to down load MS Outlook

jd40
New Member

MS outlook down and changing primery old email to new email with comcast to down load MS Outlook

When I actvated my account and used my old email because it thougt I could still use it  not knowing that if I did that I could not then download or have the option to use MS Outlook.  One Comcast page told me that I could not download MS Outlook if I used my old email address when activating...


So my qeastion is how now can I change my  primery old email to a comcast new one on my online busniess account and also download MS outlook if that has to be done when I activeded it already with my old one?



Highlighted
Community Manager
Community Manager

Re: MS outlook down and changing primery old email to new email with comcast to down load MS Outlook

Hello jd40,

 

Welcome to the forum.

The community would like to help, but could clarify few items for us?

 

1. When you mention "old" email does a 3rd party host this domain?

2. Do you have a Comcastbiz.net domain with Comcast?

 

 

Thank you

Discussion stats
  • 1 reply
  • 713 views
  • 0 kudos
  • 2 in conversation