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"View Static IP" does not have IPv6 information

jkoebel
Visitor

"View Static IP" does not have IPv6 information

I'm trying to configure IPv6. I set up the Hurricane Electric tunnel on my Asus RT-AC88U router, but that's considerably slower.

 

This article says Comcast Business connections now have native IPv6 support, and I am already paying for Static IP on my connection.

https://business.comcast.com/help-and-support/internet/comcast-business-internet-learn-about-ipv6/

 

Unfortunately, going to view Static IP settings, only has IPv4 addresses listed, not IPv6. How can I find my IPv6 connection information?

 

Modem is an SMC Comcast Business Gateway.

Official Employee

Re: "View Static IP" does not have IPv6 information

I would like to assist with the static Ip concerns. Can you please reach out through private message with the name, address and phone number on the account? 

jkoebel
Visitor

Re: "View Static IP" does not have IPv6 information

Edit: Nevermind, it went through on a retry. 

 

Was:

 

I have never sent a private message through this system before, but when I tried to send you a private message, I receive this error:

 

"You have reached the limit for number of private messages that you can send for now. Please try again later."

 

There are 0 messages in my Sent folder.

ZBNet
Visitor

Re: "View Static IP" does not have IPv6 information

I have exactly the same issue on my Cisco router. I have read various posts that claim that the only router that works with ipv6 on CB is the Netgear. Is this not the case? 

 

Also, Support has mentioned that i need to setup a /56 delegation but my device is already configured for IpV6 DHCP as required.

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