some channels from channel lineup not working

[tintmyride]

Not all channels in my channel lineup are showing on my TV. What could be the problem? Please help me to fix it. Or maybe I needed a new box?

[CCMichael · Accepted solution]

Hello tintmyride  and welcome to forums,

I apologize for the late response to your post. Have you confirmed your channel lineup with your business portal login compared to what your device is receiving? Would you be able to list the channels that are not showing up in a private message for me?

Thank You

[bandbforwarding]

I was in contact with Craig and got cutoff.  Business TV

[Comcast_Phil · Accepted solution]

Hi bandbforwarding and welcome to the business forums.

I would like to help and sorry you got cutoff with Craig. What exactly is going on? Please private message me the details and also include your full name, the full service address and the phone number associated with the account.