We have an ATX video insertion box installed by Comcast at the 300+ unit apartment building I work at. Some units are not getting the video signal to their units and I think the signal needs re balancing. Who can I contact to get service on this device?
Regular business service numbers do not know what I'm talking about.
Re: Video Insertion
Hi and thank you for reaching out on the business forums, NT and welcome! I'd be happy to figure out how best to address the video issues that are happening at the complex. Can you please private message me (just click on my handle, Comcast_Gina) with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number?