Not All TV Boxes are showing in the app!
Re: Not All TV Boxes are showing in the app!
Hi TVRoots! Welcome to the forums! Just to be sure, when you mention the remote app, are you referring to the My Account for Business app? It may be that since there is a parent and child account, those account numbers need to be linked. I can definitely check for you. Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number(s).