I am located in Baltimore, MD (city), and have been trying endlessly to get in contact with someone for a quote to move a power pole in a rear alleyway. My local electric service company (BGE) has told me that there are Comcast wires above and below ground, they will need to be moved but I NEED a cost assessment first. I have called numerous times, been routed to numerous different people, who all tell me someone will be out to assess and there will be follow up, but there has been none. Can somebody PLEASE provide insight for me, it's beyond frustrating because I have been able to make progress with both Verizon and BGE, and Comcast is the last cost that I need for my client to make their decision!
Everytime I call I have to explain everything all over again.
Yikes, I'm really sorry to hear that getting that pole moved has been such a saga! I'd be glad to work on this. Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, so we can verify the account. If you are able to attach a picture and provide any reference/ticket numbers too, I'd appreciate it 🙂