Equipment & Programming
Support for Comcast Business TV, Programming, and X1 for Business
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New Member

Billing for no service

Has anyone else had the issue of closing an account and receiving escalating bills for MONTHS?  I have called repeatedly and am now told I should receive a call on Thursday, because the department I need does not have phones.........????  Seriously....is better business bureau the only available option at this time?  

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Official Employee

Re: Billing for no service

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums about the concerns you have with a bill and the disconnected account. You have reached the right team to help get this taken care of. Can you please send us a private message with your name, the full address, and phone/account number?  

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