Bad reception during primetime

[gizmosgames]

I am getting really really bad reception from 8-10pm across ALL channels during prime time.

from 10pm to 8pm there is no issues.....

I tried using the chat, but it said I had to call (why even have the chat???)

The IVR is very annoying and I prefer NOT to use it unless I absolutly have to...

[CCMichael]

Hello gizmosgames and welcome to forums.

Are you still experiencing the poor reception issues? If so please send me a private message with your account information so I may investigate further.