static ip to work with cctv dvr and switches

[Advcomm]

Hello, I have a dvr for cctv(camera system) and I have 2 switches  connected to the comcast modem and one switch connection is pluged into dvr internet input, all equipment has cameras hooked up to it, when I set setting on dvr to dynatic ip, all cameras work good and dvr sees internet connection, when I put in my assigned static ip info into dvr settings it looks like ip conflict and cameras connect and disconnect due to ip conflict?

what is the setting i need to change in modem?

my cameras ips are all good, 10.1.2.123 ect

Thanks

Mark

[Comcast_Anisa · Accepted solution]

Good afternoon, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that you are having issues with the static IP working with your equipment and switches. I can see how important these are to run your business and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number?