Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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static ip to work with cctv dvr and switches

Hello, I have a dvr for cctv(camera system) and I have 2 switches  connected to the comcast modem and one switch connection is pluged into dvr internet input, all equipment has cameras hooked up to it, when I set setting on dvr to dynatic ip, all cameras work good and dvr sees internet connection, when I put in my assigned static ip info into dvr settings it looks like ip conflict and cameras connect and disconnect due to ip conflict?

what is the setting i need to change in modem?

my cameras ips are all good, 10.1.2.123 ect

Thanks

Mark

 

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Official Employee

Re: static ip to work with cctv dvr and switches

Good afternoon, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that you are having issues with the static IP working with your equipment and switches. I can see how important these are to run your business and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number? 

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Official Employee

Re: static ip to work with cctv dvr and switches

Good afternoon, thank you so much for taking the time to reach out to the Digital Care Team here through the forums. I am so sorry to see that you are having issues with the static IP working with your equipment and switches. I can see how important these are to run your business and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number? 

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