Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
New Member

resetting to default password on netgear modem gateway CG3000DCR

Hi,
I recently became the new IT Manager and the default username and password to the gateway do not work. I suspect the old IT manager changed the password and it has been lost in the process.
Is there anyway to reset this password without factory resetting the gateway?

0 Kudos
Reply
1 REPLY 1
Highlighted
Official Employee

Re: resetting to default password on netgear modem gateway CG3000DCR

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. We do understand that things happen and sometimes the password is changed or forgotten. No worries, you have reached the right team to help make sure we get the password reset for you without factory resetting the modem. Can you please send us a private message with your name, the full address, and the phone or account number? 

0 Kudos
Reply