Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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reset modem admin password

I am not able to login to the comcast modem in our office and need the password reset to the default.

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Official Employee

Re: reset modem admin password

Hi SPMike and welcome to the forums. 


You should be able to able to factory reset the gateway by pressing and holding the pinhole in the back of the gateway. That should reset all settings including the password to login. If you need any additional assistance with your gateway, please private message me your account number and the name of your business. 

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