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Wifi connectivity via phone

New Member

Wifi connectivity via phone

I've been having a problem connecting my LG K8+ to my wifi. This started about a few weeks ago, when it would suddenly just drop the signal and i'd be forced to manually connect it. Now, it won't connect at all. It'll save it but won't connect. My personal phone, which is an LG G5, has no problem whatsoever connecting and keeping signal. I've tried resetting the router, even cutting it off for an hour and nothing and i'm at a loss. Any help would be appreciated
Official Employee

Re: Wifi connectivity via phone

Hi! Thanks for reaching out. I can help with the internet service concern. Would you mind sending a private message with your full name, the last four digits or your account number, and a phone number linked to the account so I can help?