That's a great question! It would depend on the tech, the phone, apps, etc but yes; it's possible if they are using a work phone with an app that has that capability. Hope that helps to answer the question! Please let us know if you need anything else
I am looking for a factual answer. Not just an "it's possible". I am quite certain it is possible.
I am asking if comcast directly provides tools to tecgs to do this and if it is a regular practice.