Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Upstream channel 0 Hz not locked

Modem: Netgear CG3000DCR

 

Checking out the internal configuration of my device I noticed this on the Cable Modem Upstream Channel status box. Is this a correct setting? Thank you.

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Re: Upstream channel 0 Hz not locked

If it's just 1 channel that says that, you're probably fine. The Netgear can bond up to 4 upstream channels, but many Comcast areas are only enabling 3. As capacity increases, the 4th one might come online.

 

Are you having issues at the moment? If so, post a screen shot of the signal levels & we can analyze.

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Trusted Forum Contributor

Re: Upstream channel 0 Hz not locked

If it's just 1 channel that says that, you're probably fine. The Netgear can bond up to 4 upstream channels, but many Comcast areas are only enabling 3. As capacity increases, the 4th one might come online.

 

Are you having issues at the moment? If so, post a screen shot of the signal levels & we can analyze.

View solution in original post

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