Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Unburied cable

Just had tech redo cable that used to be aerial and he just used underground cabling but it is just exposed is there someone supposed to bury it otherwise I want it back to aerial can’t be in the backyard exposed
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Official Employee

Re: Unburied cable


Hi mike5026 and welcome to the support forums.


I would like to assist with this exposed line. Please private message me your account number, the name of your business and best contact number. Also, could you also give me some more details of the location of this line? Will a tech need special access to it such as a locked gate or anything of that sort? 

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