Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Occasional Visitor

Unable to login to Comcast Business IP Gateway SMCD3G-CCR

Hi there,

 

I tried to login to the router using the default username and password (cusadmin / highspeed) but failed. I guessed the previous employee has changed the password without my knowledge. Is there anyway to reset the id and password to default? Thank you.

 

Regards,

Joe

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Respected Member

Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

Hello Pogtus welcome to the forum,

 

Your modem login credential have been reset back to default. Please let us know if any issues come up.

 

Thank you

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Occasional Visitor

Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

HI there,

 

I am still not able to login. Just to confirm, is the default id and password cusadmin / highspeed?

 

Thank you.

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6 REPLIES 6
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Respected Member

Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

Hello Pogtus welcome to the forum,

 

Your modem login credential have been reset back to default. Please let us know if any issues come up.

 

Thank you

View solution in original post

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Occasional Visitor

Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

HI there,

 

I am still not able to login. Just to confirm, is the default id and password cusadmin / highspeed?

 

Thank you.

View solution in original post

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Occasional Visitor

Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

Hi Jacob,

 

I am able to login now. Thank you for your help.

 

Regards,

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Respected Member

Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

Glad to hear it worked, please let us know if any issues come up.

 

Thank you

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Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

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Re: Unable to login to Comcast Business IP Gateway SMCD3G-CCR

I'm needing to have our router/gateway password reset.  Who do i talk to, to have that done?

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