Equipment (Modems,Gateways)
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Unable to login to Business Gateway

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Gclarkw
New Member

Unable to login to Business Gateway

I am unable to login to the Comcast gateway to check settings; I am using the default user ID of cusadmin.  I am pretty sure that I changed the password after installation, but the password is not working.  Am I able to do a reset to factory settings, or is there a way that the password can be changed by Comcast support?

Thanks in advance for any assistance that can be provided.

Clark Walters

Accepted Solution

Re: Unable to login to Business Gateway

Hello Gclarkw,

 

I have reset the modem password to its default "highspeed" please, let me know if you need anything else.

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Accepted Solution

Re: Unable to login to Business Gateway

Can you reset our modem password to default please?

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Tags (2)
Respected Member

Re: Unable to login to Business Gateway

Hello Gclarkw,

 

I have reset the modem password to its default "highspeed" please, let me know if you need anything else.

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Gclarkw
New Member

Re: Unable to login to Business Gateway

Thank you for the assistance.  I am able to login and change the password.

Clark Walters

weinrich
New Member

Re: Unable to login to Business Gateway

Can you reset our modem password to default please?

Community Manager
Community Manager

Re: Unable to login to Business Gateway

So sorry for the delay weinrich,

 

Your password has been reset back to the default.