I recently had my Comcast Business IP Gateway placed into True Bridge Mode but then had to have it replaced for a technical issue. I had it placed into True Bridge Mode earlier but I called customer support and they don't seem to understand what I am talking about. I noticed other people were successful with placing a request on the forum. Comcast please help me.
Hi vongolaxsky. The SMC gateway has been placed in true bridge mode. All router functionality has been disabled. Please reboot your directly connected router/firewall to ensure that it obtains the public IP address.