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Technicolor CGA4131COM - Online/Offline Devices

emustigasr
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Technicolor CGA4131COM - Online/Offline Devices

The router shows online devices for few minutes then all are shown as offline devies in the management console of the router, after a while it brings them back to online devices.

I have 5 access points and one PC connected to the LAN ethernet ports of the router.

I see this problem in the forums without a solution for more than a year.

Do you know if it is a firmware update the fixes the problem?

Thank you in advance for your help in this problem. 

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Official Employee

Re: Technicolor CGA4131COM - Online/Offline Devices

Hi emustigasr and welcome to the business forums. 

 

Thank you for reaching out about your gateway. This is currently a known issue are awaiting a resolution. Once we there is an estimated time of resolution to provide, it will be posted in the following link:

 

http://forums.businesshelp.comcast.com/t5/Equipment-Modems-Gateways/Viewing-connected-devices-on-the...

 

Please let me know if you need anything.

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