Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
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Support Request: True Bridge Mode

Hi Support,

I would like to make a request for my SMC D3G Gateway to be put into true bridge mode. Please message me once I can reboot the device.
Will my static ip info pass thru to my router? Meaning, do I need to enter the static WAN IP info into my router or do I put my router's WAN in dhcp mode and it will get the static ip from the gateway?

Thanks!
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Re: Support Request: True Bridge Mode

*Update* Tried calling customer support for them to help but they were no help at all.
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Re: Support Request: True Bridge Mode

Hello jrlund1006 and welcome,

 

If you put any Comcast Gateway (CG) in True Bridge Mode (TBM), ALL routing will be disabled with the only exception of passing your CG WAN DHCP address to any interconnected Secondary Router's WAN interface. This means that your Comcast Static IP will no longer work in TBM. 

 

I recommend that you send Comcast_Jessie or Comcast_Michael a forum private message with your account number, networking requirements, etc. and ither of them should be able to discuss any detail, recommendations, and set you up accordingly.

 

Hope this helps you out. 

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