Equipment (Modems,Gateways)
Modems, Gateways, and Networking Devices
Male IT Specialist Holds Laptop and Discusses Work with Female Server Technician. They're Standing in Data Center, Rack Server Cabinet is Open.
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maverick67
New Member

Support Request: True Bridge Mode

I'm hoping to have better luck here than on the phone, i just sat on hold for over 30 minutes just to get recycled back to the main help menu.  I thought the business internet side was supposed to have better customer service.

 

Anyway, I'd like to set my modem to true bridge mode.  hopefully someone's out there listening tonight since i'm home to test it.

 

thanks

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Community Manager
Community Manager

Re: Support Request: True Bridge Mode

Hi maverick67. The gateway has been set to true bridge mode, all router functionality has been disabled.  Please restart your directly connected router/firewall to ensure that it obtains the public IP address.

 

Thank  You

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