SMCD3G and static ips

[dgcurtis]

I was looking to get my own modem since I started getting charged a rental fee.  I had called a tech a few weeks ago and was told in order to keep my static ip, I needed the same exact model modem.

I purchased an SMCD3G-BIZ and when I called to activate it, they said that I HAD to use a Comcast provided modem in order to have a static ip.  So it's possible that the rates could get increased to whatever amount and I would be forced to pay them in order to use a static ip?  Can anyone clarify this?

Thanks,

Doug

[Comcast_John]

Welcome dgcurtis. Thank you for the post. Here is a Link to the Comcast Terms & Conditions as well as Acceptable Use Policies.   

Thank You

[dgcurtis]

So I'm assuming you are referring to article 2.6 because I can't find any other part of this 20 page document that this would fall under.

If that's the case, since customers can't configure the WAN interface of a cable modem, it's not that you can't provide static ips for customer equipment: you won't?

Doug

[Comcast_Jon]

Hello dgcurtis,

Please check your private message, so we may further assist.

Thank you

[GEspinoza]

Did you get the SMCD3G to work with your static IP?