Equipment (Modems,Gateways)
dgcurtis
Visitor

SMCD3G and static ips

I was looking to get my own modem since I started getting charged a rental fee.  I had called a tech a few weeks ago and was told in order to keep my static ip, I needed the same exact model modem.

 

I purchased an SMCD3G-BIZ and when I called to activate it, they said that I HAD to use a Comcast provided modem in order to have a static ip.  So it's possible that the rates could get increased to whatever amount and I would be forced to pay them in order to use a static ip?  Can anyone clarify this?

 

Thanks,

 

Doug

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4 REPLIES 4
Community Manager
Community Manager

Re: SMCD3G and static ips

Welcome dgcurtis. Thank you for the post. Here is a Link to the Comcast Terms & Conditions as well as Acceptable Use Policies.   

 

Thank You

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Highlighted
dgcurtis
Visitor

Re: SMCD3G and static ips

So I'm assuming you are referring to article 2.6 because I can't find any other part of this 20 page document that this would fall under.

 

If that's the case, since customers can't configure the WAN interface of a cable modem, it's not that you can't provide static ips for customer equipment: you won't?

 

Doug

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Community Manager
Community Manager

Re: SMCD3G and static ips

Hello dgcurtis,

 

Please check your private message, so we may further assist.

 

 

Thank you

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GEspinoza
Visitor

Re: SMCD3G and static ips

Did you get the SMCD3G to work with your static IP? 

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